# FAQ

<details>

<summary>Available plans</summary>

Transiyzi offers [three subscription plans](link:https://transiyzi.com/pricing) that provide different numbers of translations. All paid plans have unlimited projects, languages, words, and team members(collaborators).

* **Free**
  * Translations: 500
  * Basic support
* **Pro**
  * Translations
    * 7500
    * 15.000
    * 30.000
    * 60.000
    * 120.000
    * 240.000
  * White-label
  * Priority support
* **Enterprise**
  * Translations: Custom
  * Dedicated Customer Success Manager & SLAs

</details>

<details>

<summary>Payment methods</summary>

Currently, credit cards and debit cards are the two accepted payment methods. A payment card must only be associated with a user. Card information is not shared between team members. Card information must be entered when placing an order, and it will be automatically saved for future purchases.

Nobody can see your payment details. Every user who wants to place an order must provide card information. The invoices will be issued under the company's name.

Changes to the payment card can be made in the subscriptions section.

</details>

<details>

<summary>Cancelling subscription</summary>

To cancel your current plan, proceed to Profile settings > Subscriptions and click Cancel subscription. The subscription will remain active until the end of the agreed period.

</details>

<details>

<summary>Trial period</summary>

If you want to test drive Transiyzi before purchasing a paid subscription, you can take advantage of our 14-day free trial. This trial enables you to utilize all Transiyzi features, normally available on the Pro plan only.

#### Getting your free trial <a href="#h_48dc360d74" id="h_48dc360d74"></a>

To grab it:

* Proceed to the Signup[ page](https://transiyzi.com/register).
* Enter your name, your email, and your password. No credit card is required!
* Enter the verification code we sent via email.&#x20;

That's it!

During the trial period, you can create translation projects, upload and download translation files, utilize our integrations, forward your domain, and much more. If you are happy with the service, you can upgrade to a [paid subscription](#available-plans) anytime by clicking on the Upgrade now link at the bottom of the screen.

</details>


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